Before leaving a comment on one of the posts or directly emailing us—wait, how do you know our email?—check out these questions. They probably will answer many of the questions that are floating around in your head.
Q: Will this work on the <INSERT WHATEVER DEVICE HERE THAT ISN’T A PS3 OR XBOX 360>?
A: We do not encode our media for ANY OTHER SYSTEM other than the Playstation 3, Xbox 360, and iPad 3. Please refer to the links to verify whether or not the system in question matches one of the descriptions provided by Wikipedia. If our shit works on some other system, then it was by coincidence—do not expect our releases to always work on said system.
Q: Will this work on the Xbox 360?
If the file tag has a “XBOX” in it, then yes.
Q: I can’t play your video on the Xbox 360
A: Update your Xbox 360 through Xbox Live. If you still can’t play our media, then leave a comment.
Q: The video stutters on my Xbox 360
A: The Xbox 360 was found to stutter on 1080p content. There’s nothing we can do to reduce or eliminate the stuttering in our 1080p content. Despite the fact that many of our 1080p releases were tagged for the Xbox, we have decided to drop all support for 1080p content on the Xbox 360 and will be releasing 720p variants of all of our new releases.
Q: I can’t hear the sound on my Playstation 3, Xbox 360, and/or my PC
A: If you can’t hear the sound on your PC, that’s because you probably don’t have the correct codecs installed. Install the latest version of the CCCP or manually install FFDShow Tryouts + Haali Media Splitter + Media Player Classic.
If you can’t hear the sound on your PS3, that’s because you haven’t updated to the latest firmware version or you haven’t configured your sound settings on your PS3. If you’re absolutely certain that your PS3 is outputting the correct sound format to your receiver and that your PS3 firmware is fully up to date, then leave a comment.
If you can’t hear the sound on your Xbox 360, then check your sound settings and speaker setup. The Xbox 360 shouldn’t even attempt to play the media if it can’t recognize the audio stream.
For further reading, please read this post for more details.
Q: How come the Xbox versions of your media only have 2 channel audio while the Playstation 3 versions have 6 channel audio?
A: The Xbox 360 cannot decode 6 channel AC3 audio. There’s no way around this.
Q: Do you upscale or use upscaled releases?
A: Depends on the release. Many anime shows are upscaled for broadcast, and, in response, many fansub groups will downscale their releases because:
- They want to save internet bandwidth
- They want to reduce their encoding time
- They believe that the anime should be seen at its native resolution
These are all good reasons to downscale video, but we don’t share the same pleasure as these fansub groups. We have to take into account that our audience is going to view our releases on a television, not a computer screen. Our releases have to look good on a television that could easily be greater than 55 inches—640×360 starts looking pretty blurry on a television of that size. We are under the same pressure as television stations: to deliver a release that “looks good,” but isn’t necessarily representative of the original material.
Q: But I thought upscaling is bad
A: It is. We aren’t videophiles or purists. We’re realists. We don’t care about how anime “should” look or about “preserving the original” detail of the work in regards to TV broadcasts. Broadcasting anything on television will severely degrade its quality—not to mention that stations always show scrolling announcements during the broadcast and the fact that the video is interlaced anyways. Rest assured, we will never upscale or sharpen a Bluray release.
Q: How do I get files larger than 4 gigabytes onto the Playstation 3?
A: You have a couple of options. The most popular and least complicated option is to connect to your home network, preferably through an Ethernet cable, and set up a media server on your computer. You can then transfer media files to your Playstation 3 over the network from the computer that you used to download our release.
The more complicated and least popular method is to transcode your media over the network, which effectively allows you to stream your videos; we do not recommend this. Invest 200 dollars into buying a larger hard drive and load up your Playstation 3 with all of the anime your heart desires.
Q: How do I set up a media server?
A: There are several ways to go about this, but we recommend using PS3 Media Server. Basically, you download this program, install it, run it, and configure some of the settings. You can also set up Windows Media Player to media serve to your Playstation 3, but we recommend against this.
Q: But wait, I have OSX/Linux/*nix/Solaris/iOS/Google Chrome OS/HP UX/UTS/Haiku/JX/DOS/Something-not-Windows
A: Well, fuck. I hope Google has answers for you.
Q: I have a <INSERT TV/MONITOR MODEL HERE>. Will the media still work?
A: If the Playstation 3 can play the media and output the specified resolution of your TV/Monitor, then yes.
Q: Are you going to do <INSERT ANIME SERIES HERE>?
A: We don’t know what we’re going to do. If you don’t see it listed on the Project page, then probably not.
If none of the techno-babble on those webpages means anything for you, then you’ll just have to sit back and be at the mercy of our encoders and distributors.
Q: How do YOU encode your media?
A: We take other fansub group’s releases—giving them full credit for it—and then re-encode their releases using the following specifications. Furthermore, you should know that all of our releases are HARD SUBBED. That means the subtitles cannot be turned off, and are now fundamentally a part of the video. This is because the Playstation 3 is a bitch about subtitles and we really don’t care to author Bluray ISOs or VOBs just to incorporate a separate stream for subtitles.
Besides, if you knew Japanese you wouldn’t be downloading fansubs.
Q: Can I help?
A: You can donate
Q: How do I get in touch with you or any part of your team?
A: Leave a comment and we may get back to you.
Q: Your patches are hard to use.
A: Guess you didn’t set up your environmental variables. In either case, we’ll be trying to make the patching process less painful by coding in C and compiling using MinGW, instead of relying on the JVM. But this all just means that you have a higher chance of fucking up during the patching process, but oh well.
No worries though, we’re still going to be releasing our patching interfaces in Java and C. But if you’re pro enough, you can just CMD/Powershell/Cygwin/MSYS/BASH/whatever-shell-you-want into the folder and run the patch yourself.
BATCH FILES ALL THE WAY!
Q: Wait, I didn’t get that last part. How do I patch it myself?
A: Refer to this.
Q: How come your releases are late?
A: First off, we have to wait on other groups to sub and release their shit. Then we have to encode it. Then we have to test it. Then we have to redistribute it. If we’re late, that’s because the source group is late. If we’re redistributing a series that’s currently airing, then our releases will be out within 48 hours of the source-group’s release. If they release a v2, then we may or may not release a patch a week later; that depends on whether or not the release is big enough.
Q: Do you do batch releases?
A: Depends. Usually, yes.
Q: Why do you do this?
A: Because there isn’t a group that fulfills this niche yet—at least, not that we know of.
Q: Do you work with other groups?
Q: Will you work with other groups?
A: Again, no.